This is in-line with our commitment to safeguard your health and well-being as we put in place safe distancing measures and limit the number of visitors at our centre. I have the same problem and have been trying to contact them by email and phone without success until now. To access the details of the store (locations, opening hours, website and current offers) click on the address or the store name. I wanna know Osim still provide service for this product. Hello My Osim R318X2-29-X01 ( OS-318uPhoria -220-240V Cocoa Brown)sudden stopped while in running. Again after one year it's burnt out. My address is Blk 765 Bedok Reservoir View, #10-261, Singapore 470765. Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more. This was a total surprise for us as we are osim supporters for long time. The seat is torn. Login. Call Us; At-Your-Service Call Centre 9.00am - 7.00pm, daily +65 6333 7777. I need a cuff to replace my current faulty cuff for osim icheck 500. Recently I bought uAngel on 24/11/2013. Please let me know what should be done. Phone: +4021.306.08.00, +4021.306.08.01 to 021.306.08.29 and +4037.282.59.70. Monday - Saturday: 08:00-20:00. OSIM SERVICES PTE. I approach a lady wearing spectacle, I ask her about the massaging neck, so she bring over the massage neck for me, so a ask her wether I can try on it, she ask me to pay for it then she will test on me, what kind of service is it? This is really frustrating during the cleaning process. it could not start after that. Get started. Tried to restart it but everytime the same thing happened. Step 3: You will be assigned to a queue number. The buttons started blinking. I am still waiting for a reply from Osim. My daily user dad, Even wore long sleeve shirt to prevent direct contact during his daily massage. Send your product to the Service Centre in our Headquarters, located at No. We channel our brand at each and every customer touch point, communicating our values through our products, our outlet, our brand image, our service excellence and in-depth knowledge of holistic health. Hi i have some problem with your ibpm which reads err cuf. This role is ideal for a highly self-motivated individual who has substantial team management experience in a contact centre environment, passionate about providing the best possible levels of customer services and has experiences with motivating and driving performance improvements within the team. 1pm. Opening hours: 9am to 5pm from Mondays to Fridays & 9am to 1pm on Saturdays. My you divine is barely six months old. The customer service agent (male voice) recorded details of the issues and stated that they will arrange for the chair to be collected and cover replaced but can only do so at the end of June since they do not have stocks of materials in warehouse. I am very disappointed with my new OSIM U-Mist. I left a Voice message to Jacky this morning. There is no way to stop it. When can I get a reply. After using it twice, there is no blue light on the control panel, no action when the power was switched on. Massage Chair Repair: To repair the damaged or defective Massage Chair, customers can contact on this number (65) 6742-0877 to book an appointment at repair service center. Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. The buttons started blinking. on the top left corner of the remote a lock sign is now on. 4, Jalan 13/6, Section 13, 46200 Petaling Jaya (Opening hours: 9.00 am to 5.30 pm from Mondays to Fridays & 9.00 am to 1.00 pm on Saturdays. How much will it cost to replace the seat leather. My Osim Uphoria warm stopped while it was massaging my legs. We have numerous authorised service centres across Singapore that can help you. What you Osim mean is that I need to pay for the product then I can try for it? How to solve problem to customer who spent so expensive $$ to buy osim chair but poor quality of service of osim chair. Where can i replace the cuff. It's bunt out again and I called their customer service to complain, they suggest me to dispose the machine. When i switched it off and restarted it most of the display buttons started blinking and it refuses to start. Cart. Need repair and owners guide for osim 777-2 that i recently received. No such problem with other massage chair. Call us. Things happened in Singapore and the Singapore staff kept pushing Taiwan outlet to reply me. Recently there is an error'E07' appearing in the U Magic massage chair remote control and there is noise from the chair. The address of the Business's registered office is at the OSIM HEADQUARTERS building. I wonder whether it is under warranty. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. We are here to help. Just log in your issue and we'll get back to you in 48 hours. Fax: +4021-312.38.19. Contact number: 63416721 Mon - Fri 10am-6pm But honestly, I called that number more than 15 times, never had someone pick up before. Is it worth sending in for repair? This is now July and no actions have yet been taken and i wonder what is going on to follow up. Have put in a request for the re-upholstering of the massage chair since last Feb 2016 and was told shipment expected in May/June 2016. Everything you need to know about living in, or moving to another country, in English. My U-pilot massage chair has an error code:006 appeared on the screen. Can you please advise. I bought one OSIM product, after one year, it's broken and I paid to upgrade. You have no items in your shopping cart. Previously i bought symphony osim chair with better quality and no such problem. Products. • E-mail: office@osim.ro. OSIM x Predator Purchase & Win (17 Dec - 17 Jan 2021) Online Trade-in; Wellness Hub; Experience OSIM. My you shape is getting abnormal sound,model number is os935 ushape and serial number is 149605. Ubi is better known as an industrial estate due to the myriad of industrial businesses available here i.e JTC , garment, plumbing, etc. Step 4: Once you reach the end of your queue number, the next available agent will be there to assist you on your matter. I am so surprise this you divine design has such terrible problem but company never flag out this issue or recall all units to repair. Ubi is also where you can find automobile -related businesses like car showrooms (Toyota Motor, Kah Motor, Star Auto etc), car garages and driving centres . I went to all other shop like OTO or Ogawa, they also let me try on all the products I want, terrible service your Osim have. Shop online now. Closed on Sundays & Public Holidays). I wonder what happen. Notification: Please be informed that not all service centres carry all of OSIM products. Even if we are not able to response to you immediately, we will attend to you if you input your name, email and contact number in the chat window. We had used it with care. Amounts and time-limits for payment off fees: • valid from 01.01.2021. We offer a diverse range of education pathways and professional training and are known for the rigour and quality of our programmes. Guess what happened? When we restarted it,its display buttons started blinking in. More locations. Unreasonable lead time. Contactați orice adresă de email din OSIM (cu sufixul @osim.ro) folosind servere de email publice (Gmail sau Yahoo mail ) și, în afara mesajului propriu zis, menționați neapărat adresa de email de pe care trimiteti mesaje care sunt respinse de serverul de email al OSIM precum și alte date de contact … When i switched it off and restarted it most of the display buttons started blinking and it refuses to start. We want you to be happy with your purchase, please contact us at info@osim.com and we will look for a solution with you first if you find the product is not suitable for you. Could you sent your men to check. Thanks. 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